Episode 616: nCAC, nMER & nAOV: What Are They & Why Are They So Important in Your Marketing

Ralph and Lauren discuss how important it is to understand and utilize key marketing performance indicators to drive business growth. They cover the significance of new customer acquisition costs (NCAC), the effective use of CRM and third-party tools, and the power of pop-ups for data collection. Ralph and Lauren also talk about the importance of turning customers into brand evangelists, offering insights and tips for marketers at all levels. Tune in to gain valuable knowledge and strategies to elevate your marketing efforts.

Chapters

• 00:00:00 – Dive into the Perpetual Traffic Podcast with Ralph and Lauren
• 00:00:52 – Sneak Peek: Exciting Series Ahead
• 00:01:29 – Comparing Skincare Routines to Marketing Strategies
• 00:01:53 – Crucial Metrics: Why Marketing Performance Indicators Matter
• 00:03:21 – Must-Have: Free Downloadable Marketing Resources
• 00:06:14 – In-Depth Look: Analyzing Key Marketing Metrics
• 00:12:04 – Understanding Your New Customer Acquisition Cost (NCAC)
• 00:16:40 – Political Spin: Applying NCAC to Campaigns
• 00:20:00 – Seamless Integration: CRM and Third-Party Tools
• 00:20:43 – Pop-Up Power: Gathering Customer Data Effectively
• 00:21:07 – Mastering Customer Segmentation Techniques
• 00:21:23 – Breaking Down Website Visitor Analytics
• 00:21:44 – Optimizing Pop-Up Strategies for Better Engagement
• 00:23:26 – Leveraging Wicked Reports for Precision Data
• 00:24:39 – The Vital Role of Tracking Customer Acquisition Costs
• 00:28:19 – Assessing New Customer Metrics for Growth
• 00:34:59 – Turning Customers into Brand Evangelists
• 00:41:30 – Wrapping Up: Final Thoughts and Resources

LINKS AND RESOURCES:

• Get Your Marketing Performance Indicators™ Checklist Now!
• Tier 11 on YouTube
• MPI Glossary
• PT on Telegram
• What Are Marketing Performance Metrics™ & Why Are They Important?(Apple Podcasts)
• YouTube: Enemies No More: Using Google and Meta Together for 10x Returns | Perpetual Traffic EP 563
• PT Website: Episode 563: Enemies No More: Using Google and Meta Together for 10x Returns
• Episode 564: Enemies No More: Using Google and Meta Together for 10x Returns – Part 2
• Tier 11 Jobs
• Perpetual Traffic on YouTube
• Tiereleven.com
• Mongoose Media
• Perpetual Traffic Survey
• Perpetual Traffic Website
• Follow Perpetual Traffic on Twitter
• Connect with Lauren on Instagram and Connect with Ralph on LinkedIn

Thanks so much for joining us this week. Don’t forget to subscribe to Perpetual Traffic! Have some feedback you’d like to share? Connect with us on iTunes and leave us a review!